Customer Satisfaction Assessments measure the effectiveness and efficiency of state-run career centers. Fulfill federal mandates established by the Workforce Investment Act and help career centers keep up with the needs of your state’s job seekers and employers. Evaluate the quality and effectiveness of career training and workforce services provided to job seekers and employers in your state. Our Customer Satisfaction Assessments help to improve workforce services by providing honest, direct feedback from participants, and are tied to federal grants for state’s Regional Workforce Boards and One-Stop career centers. Our team can use combinations of telephone calling and mailings to collect data and meet your state’s specific requirements.
