Washington Department of Fish and Wildlife Modernizes License Fulfillment  

The Washington Department of Fish and Wildlife recently completed an important licensing modernization effort, transitioning from legacy agent hardware and specialized durable license stock to standard 8.5″ x 11″ paper printing. 

The change modernizes how licenses and related products are produced and distributed across Washington while preserving customer choice. Customers can continue to purchase licenses online, print eligible products at home, visit WDFW offices, or receive in-person assistance through authorized license dealers. Paper licenses remain available; the transition specifically affects the waterproof, tear-resistant durable stock historically used with legacy printing equipment. 

The move also gives customers more flexibility. With standard paper printing, eligible licenses can be printed immediately at home instead of requiring fulfillment through specialized stock and hardware. Dealers and WDFW staff can continue serving customers using the WILD licensing system on standard office equipment, supporting a more sustainable and adaptable fulfillment model. 

WDFW’s transition followed careful planning, coordination, and communication across agency teams, frontline staff, license dealers, and technology partners. Brandt, whose platform supports WDFW’s licensing services, worked alongside the agency to prepare system updates, support rollout activities, and help maintain continuity for customers and dealers during the change. 

The successful transition reflects WDFW’s broader commitment to modernizing licensing services while maintaining reliable access for hunters, anglers, and outdoor recreation customers across the state. It also demonstrates how agencies can move away from legacy hardware and specialized materials without reducing customer service options. 

“Modernization is about creating better experiences for both agencies and the customers they serve. We’re proud to support the Washington Department of Fish and Wildlife in this important milestone and to help deliver a licensing experience that provides greater flexibility today while supporting the agency’s future goals,” said Matt Mitchell, Chief Relationship Officer at Brandt. 

For more information about the transition, read the Washington Department of Fish and Wildlife’s public news release.