Patch_of_Florida_Fish_and_Wildlife_Commission

Go Outdoors Florida

Florida Fish & Wildlife Conservation Commission

1,889,112

Licenses Issued Annually

3,285

Days of Services

772,376

Items Auto Renewed

PROJECT DESCRIPTION

In 2011, Brandt was selected by Florida Fish and Wildlife Conservation Commission (FWC) to develop the new Recreational Licensing Issuance Services (RLIS) system to manage and administer recreational fishing and hunting licenses for the State of Florida. The new RLIS system needed to utilize new technology across all platforms, support the current license sales, and incorporate marketing tools and strategies to increase license sales. Brandt launched RLIS with no interruption in service to customers including hardware deployment and training to License Agents.

FWC’s next generation licensing system includes sales channels to reach every customer (internet/mobile, license agent, agency office, phone); dedicated, private cloud-based hosting; an online, web-based graphical user interface for administrative system management; a configurable interface to promote flexibility; a PCI compliant environment; and dozens of other benefits to streamline business processes, ensure confidentiality and security, increase sales, collect data, and offer FWC a reliable licensing application.

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PROJECT DESCRIPTION

In 2011, Brandt was selected by Florida Fish and Wildlife Conservation Commission (FWC) to develop the new Recreational Licensing Issuance Services (RLIS) system to manage and administer recreational fishing and hunting licenses for the State of Florida. The new RLIS system needed to utilize new technology across all platforms, support the current license sales, and incorporate marketing tools and strategies to increase license sales. Brandt launched RLIS with no interruption in service to customers including hardware deployment and training to License Agents.

FWC’s next generation licensing system includes sales channels to reach every customer (internet/mobile, license agent, agency office, phone); dedicated, private cloud-based hosting; an online, web-based graphical user interface for administrative system management; a configurable interface to promote flexibility; a PCI compliant environment; and dozens of other benefits to streamline business processes, ensure confidentiality and security, increase sales, collect data, and offer FWC a reliable licensing application.

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1,889,112

Licenses Issued Annually

3,285

Days of Services

$2,645,836

Average Annual Revenue

Site Translation

In 2013, FWC and Brandt launched a fully translated internet license sales system to offer customers the option of purchasing fishing or hunting licenses using a professionally, manually translated Spanish site. The RLIS internet license site was translated by professional linguists using a universal business Spanish to meet the needs of the diverse Hispanic populations of both residents and visitors to Florida.