Archive for category: Development

Brandt has rolled out significant improvements to the Wildlife Management Area (WMA) Check-In functionality, receiving resounding praise and appreciation from users. These new features have not only simplified the process but have also brought about increased efficiency and convenience for the Wildlife Resources Division (WRD).

Streamlined Administrative Tasks

One of the standout changes in Brandt’s enhanced WMA Check-In functionality is the significantly reduced administrative burden. The previous system required numerous setups to be maintained, which could often lead to errors and inefficiencies. With the updated system, the number of setups needed to be maintained has been drastically reduced. This streamlined approach makes life easier for WRD personnel and ensures that their valuable time and resources are not spent on cumbersome administrative tasks.

The Introduction of Check-In Forms

Another feature of the enhanced functionality is the introduction of Check-In Forms. These forms have transformed the way WRD personnel interact with visitors and stakeholders. They serve as a structured and user-friendly way to gather essential information from visitors, enabling WRD to better understand and serve the needs of the public. These forms also help streamline data collection and analysis, leading to more informed decision-making.

Mobile Check-Ins for Better Flexibility

In an era where mobile technology plays a central role in daily life, Brandt’s enhanced WMA Check-In functionality has embraced the trend by introducing Mobile Check-Ins. This feature allows visitors to check in conveniently using their mobile devices, eliminating the need for physical paperwork and reducing the wait times for visitors. For WRD, this means increased efficiency, reduced lines at entry points, and better data accuracy, as well as improved user experience.

Brandt’s enhanced WMA Check-In functionality has brought about a welcome transformation in WRD’s operations. By reducing administrative burdens, introducing Check-In Forms, and embracing mobile technology, these improvements provide WRD with greater efficiency and enhanced data accuracy. These changes not only benefit WRD but also ensure that users experience a more convenient and enjoyable interaction with Georgia’s Wildlife Management Areas. As the positive reviews continue to pour in, it is clear that the new functionality is a game-changer for the WRD and those it serves.

Having introduced this to the industry first in 2015, Brandt was the first to offer auto renew and our agency partners continue to lead the way in system revenues and conversion rates. Brandt’s automatic renewal program (auto renew) makes it easy for public users to stay licensed whenever possible, setting their licenses and permits to be automatically renewed without lapsing.

Public users who complete a transaction online are asked if they would like to opt-in to auto renew their licenses during the checkout process, and can update their preferences at any time. When the item is about to expire, the license system notifies the customer and subsequently charges the customer’s credit card for the subsequent item duration.

This program has proven to be an easy and effective way to increase retention while decreasing the churn rate of license purchases. It has stabilized agency revenue streams with license auto renew, and allows public users to always be prepared for their next adventure.

By implementing automatic renewals, customers are more likely to renew their licenses on time, resulting in a smaller gap in licensures and long-term higher number of licenses sold. Additionally, the convenience of auto renew increases customer satisfaction and loyalty. After five years of offering the service, Brandt has seen an average of 9.5% auto renew adoption rate.

Auto Renew Features Include:

• Secure Payment Tokenization
• PCI Level 1 Compliant
• Optional Opt-In Program
• Automatic Communications
• Positive Public Feedback
• Administratively Configurable

To determine an estimated rate of customers utilizing the auto renew program, Brandt analyzed its current state agency partners that have auto renew running for over a year, and followed the adoption rate trend for the first five years when licenses were able to be renewed.

In Year 0, users are signing up for auto renew. Beginning Year 1, users are having licenses that are eligible to be renewed automatically. The auto renew adoption rate is calculated by the volume of transactions processed through auto renew divided by the total volume of transactions eligible for auto renew processed within the same time period.

Brandt’s Auto Renew Annual Adoption Rates

States are experiencing a compounding growth in the number of auto renewing license holders with every year after launch.

Brandt’s auto renew functionality is an opt-in program where a user must take the extra steps to opt-in to the service. This approach provides higher customer satisfaction by positioning the functionality as a value-add to users rather than a trick to purchase again.

During difficult license sales periods such as poor weather, consistent auto renew transactions provide a reliable revenue stream, including enrolled donations and hard cards. For 365-day licenses, the increase in auto renew enrollments shows a direct correlation to decreased average gaps in licensure.

RALEIGH, NORTH CAROLINA (July 19, 2023) – On Saturday July 1, 2023, the North Carolina Wildlife Resources Commission launched a new, custom licensing system and mobile app, Go Outdoors North Carolina, developed in partnership with Brandt, a Florida based company that provides innovative paperless web and mobile solutions for a best in class user experience.

Through Go Outdoors North Carolina, residents and non-residents can easily purchase licenses, register vessels, apply for permits, and shop for merchandise online. Customers will be offered the opportunity to upgrade their digital license(s) to a durable, hard card license with four designs options to choose from that feature North Carolina game and fish, including white-tailed deer, wood duck, largemouth bass and dolphin-fish.

“The new platform brings user-friendly features to outdoor enthusiasts across the state. This new efficient system is designed to improve the user experience for our fishing, hunting and trapping license holders, vessel registrants and Wildlife Service Agents.”

Executive Director Cameron N. Ingram with the Wildlife Commission

The Go Outdoors North Carolina mobile app for iOS and Android users features a range of helpful resources from virtual maps, regulations, vessel registration, and much more. Through real-time license verification and secure digital storage, the Go Outdoors North Carolina app ensures that users can conveniently access their licenses at any time, even from their mobile devices. The app also allows users to access their licenses easily on their phones, view regulations and sunrise/sunset times in the field, and report harvests after hunting.

“The launch of the Go Outdoors North Carolina licensing system represents a significant milestone in our commitment to expanding Brandt’s national support to transform the outdoor licensing experience with a simple, modern and secure solution.”

Travis Warren, CEO of Brandt

As part of the partnership, Brandt also developed a mobile app for Wildlife Law Enforcement Officers to be able to scan license documents and/or hard card QR codes to confirm customer status in the field, with or without cell phone reception.

Customers can create an account online at Go Outdoors North Carolina or download the Go Outdoors North Carolina app to buy or sync their current licenses. To purchase fishing, hunting or trapping licenses or register a vessel visit gooutdoorsnorthcarolina.com.

About the N.C. Wildlife Resources Commission

Since 1947, the N.C. Wildlife Resources Commission has been dedicated to the conservation and sustainability of the state’s fish and wildlife resources through research, scientific management, wise use and public input. The Commission is the state regulatory agency responsible for the enforcement of fishing, hunting, trapping and boating laws and provides programs and opportunities for wildlife-related educational, recreational and sporting activities.

Get N.C. Wildlife Update — news including season dates, bag limits, legislative updates and more — delivered free to your Inbox from the N.C. Wildlife Resources Commission.

On November 15, 2022, Nebraska Game and Parks Commission and Brandt launched Go Outdoors NE, a new permitting system for the state’s hunt, fish, and parks needs. The new user-friendly system will allow customers to purchase all fishing and hunting permits by creating a customer account or looking up their account information. Customer information has been migrated into the new system to prepare for this transition. Park entry permits, Nebraskaland Magazine subscriptions, and donations may be made as a guest user and do not require an account.

2023 permits are available for purchase in the GoOutdoorsNE system; however, the previous system will remain operational through January 31, 2023.

Durable hard cards are available in two designs, crappie or pheasant (artwork by Bryan Owen and Ed Anderson).

“We are excited for the launch of Go Outdoors Nebraska! It has been a collaborative effort between the Nebraska Game and Parks Commission and Brandt’s Terra team to implement a new system that makes the process simpler and more efficient for the state’s constituents,“ stated Richard Wise, CEO of Brandt.

GoOutdoorsNE is available exclusively online at http://GoOutdoorsNE.com!

Learn more on outdoornebraska.gov.